This is the third in a series of posts about how to be effective in difficult conversations – whether it’s bringing up something that’s upsetting you, asking for what you want, or discussing how somebody else’s behaviour is impacting on you. In part one, I discussed the importance of identifying before the conversation what your priorities are, and in part two I wrote about the specifics of how to approach these conversations and what to say. In this and subsequent parts, I’m going ...
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